1. Introduction
Welcome to ZYKOBITE (“Company”, “we”, “our”, “us”).
These Terms & Conditions govern your use of our website www.zykobite.com and the purchase of products from us.
By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our website.
2. Company Information
Company Name: ZYKOBITE
Registered Address:
SINHA NIWAS, VILLAGE – BARA PICHHARI
PO- KALYANPUR, PS – BARWADDA
DIST- DHANBAD, JHARKHAND – 826004
📧 Email: contact@zykobite.com
📞 Phone: 8676005960
3. Eligibility
By using this website, you confirm that:
- You are at least 18 years old, or
- You are using the website under the supervision of a parent or legal guardian.
- The information you provide is accurate and complete.
4. Products & Services
ZYKOBITE offers authentic thekua and traditional snacks prepared using quality ingredients and hygienic methods.
Important Notes:
- Product images are for reference only.
- As our products are handmade and food-based, slight variations in shape, color, or taste may occur.
- Availability of products may change without prior notice.
We reserve the right to discontinue any product at any time.
5. Pricing & Payments
- All prices are listed in Indian Rupees (₹).
- Prices are subject to change without notice.
- Orders are confirmed only after successful payment.
- We reserve the right to cancel orders due to pricing errors or stock unavailability.
Payments are processed through secure third-party payment gateways.
6. Order Acceptance & Cancellation
Order Confirmation
You will receive confirmation via email/SMS after successful payment.
Cancellation by Customer
- Orders may only be canceled before dispatch.
- Once dispatched, cancellation is not allowed.
Cancellation by ZYKOBITE
We reserve the right to cancel any order if:
- Incorrect pricing is displayed
- Payment fails
- Product is out of stock
- Fraudulent activity is suspected
Refunds (if applicable) will be processed within 5–7 business days.
7. Shipping & Delivery
- Orders are processed within 1–2 business days.
- Delivery timelines depend on location and courier service.
- Delays due to natural events, strikes, or courier issues are beyond our control.
Customers must provide accurate shipping details. We are not responsible for incorrect address submissions.
8. Returns & Refunds
Due to the perishable nature of food items:
- Returns are not accepted after delivery.
- Refunds are provided only for:
- Damaged product (with proof)
- Wrong product delivered
- Non-delivery of order
Complaints must be raised within 24 hours of delivery.
Please refer to our Refund Policy page for complete details.
9. User Conduct
By using our website, you agree not to:
- Provide false information
- Attempt unauthorized access to the website
- Use the website for illegal purposes
- Distribute malware or harmful software
- Copy or misuse website content
Violation may result in termination of access and legal action.
10. Intellectual Property Rights
All content on this website, including:
- Logo
- Brand name
- Text
- Product images
- Graphics
- Designs
are the exclusive property of ZYKOBITE and protected under Indian copyright and trademark laws.
Unauthorized reproduction is strictly prohibited.
11. Limitation of Liability
ZYKOBITE shall not be liable for:
- Indirect or incidental damages
- Delays caused by third-party courier services
- Allergic reactions due to undisclosed food allergies
- Loss arising from misuse of products
Customers are responsible for checking ingredient suitability before consumption.
12. Indemnification
You agree to indemnify and hold ZYKOBITE harmless from any claims, losses, damages, or legal fees arising from your misuse of the website or violation of these Terms.
13. Governing Law & Jurisdiction
These Terms & Conditions shall be governed by the laws of India.
Any disputes shall be subject to the jurisdiction of courts located in Dhanbad, Jharkhand.
14. Changes to Terms
We reserve the right to update or modify these Terms at any time.
Changes will be posted on this page with a revised Effective Date.
Continued use of the website constitutes acceptance of the updated Terms.
15. Contact Information
If you have any questions regarding these Terms & Conditions, contact us:
ZYKOBITE
SINHA NIWAS, VILLAGE – BARA PICHHARI
PO- KALYANPUR, PS – BARWADDA
DIST- DHANBAD, JHARKHAND – 826004
📧 Email: contact@zykobite.com
📞 Phone: 8676005960
🌐 Website: www.zykobite.com